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IEI Remote Management

Migrating an Activated License

If the license is already activated on an IRM mini server, the license should be deactivated online or offline before applying the license to a new IRM mini server.

If you can still access your old device

Step 1:

Deactivate a license by following the instructions on License Deactivation

Step 2:

Activate the license on the new IRM mini server by following the instructions on License Activation

If you cannot access your old device, or it is not functioning.

Step 1:

Go to QNAP Customer Service and submit a support ticket for license deactivation. Our customer support team may ask you to provide further information before the process.

Step 2:

Once the license is deactivated, activate the license on the new IRM mini server by following the instructions on License Activation