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IEI Remote Management

Start Scan

If the user clicks the "Start Scan" button, IRM will start scanning all the devices within the IP range or in the subnet. During the scan, discovered devices are placed in order from the top down, and the user can add the discovered device to IRM without waiting for the scan to finish. Details are described in Add a Device to IRM During Scan.

To scan a specific IP range, follow the steps below:

  • Step 1: Select the IP range.
  • Step 2: Enter the starting IP address.
  • Step 3: Enter the ending IP address.
  • Step 4: Click "Start Scan".

To scan a specific subnet range, follow the steps below:

  • Step 1: Set the subnet.
  • Step 2: Enter the CIDR, default is 24.
  • Step 3: Click "Start Scan".

NOTE: IRM uses ICMP protocol to search for devices within a specified IP address range. If the target device does not allow ICMP requests, IRM will not be able to find the target device. To support IRM search, enable ICMP requests on the target device.

NOTE: MS Windows firewall rules will also affect IRM and treat target device as unsupported device. To solve the problem, go to Control Panel> System & Security> Windows Firewall. Click the "Advanced Settings" button to set up (as shown below).